Pre-sales service

1. Technical support engineers will provide services;
2. Product feature introduction will be provided;
3. Consultation and introduction on application site conditions will be provided;
4. Customer needs information will be collected, and suitable solutions will be provided.

Sales Services

1. On-site inspection and customized solutions.
 
2. On-site installation and commissioning services.
 
3. Training on product functions and operation methods.
 
4. Acceptance report issued upon successful system operation.

After-sales service:

1. 24/7 hotline support.
 
2. Warranty and on-site technical engineer service.
 
3. Regular product inspection and maintenance.
 
4. Product software upgrade service.

Product Warranty

The entire machine is covered by a one-year warranty, and lifetime maintenance service is provided (a maintenance agreement will be signed after the warranty period).After the warranty expires, equipment repair services are provided, with parts costs charged at the discretion of the customer; repair fees are waived.